It is not just about the cost savings that the outsourcing model offers - it is also about the expertise which comes with outsourcing. IT Infrastructure management involves a constant struggle to keep the hardware capable of peak performance. It goes beyond handling routine issues, to be about preparing for something unknown. The in-house IT staff of a business is usually good at handling routine tasks, but generally lacks the skills to troubleshoot new issues. The more issues that an IT Team of expert faces, the better it becomes. In-house staff generally does not get this kind of exposure.

Why is an application running slowly? Is it due to hard disk I/O or due to bad sectors or because of network traffic? Is it slow RAM processing that makes it slow? Is the system undergoing a DDOS attack or did a hacker get in the network to try to steal sensitive information? Every day new issues come up which many times do not have precedents. Geeks-tech maintains a large team of seasoned professionals who deal with such issues day in and day out. Many times the Geeks-tech team discovers and solves issues before they become publicly known.